A Day In The Life Of An Insurance Agent

Author:Shelden SmollanChief Experience Officer
Shawn Redford
Reviewed by:Shawn RedfordChief Business Development Officer
May 2, 2023
11 Minute Read

Learn what a life insurance agent does on a daily basis, from selling policies to managing clients and growing the business.

An insurance agent sitting on couch taking notes in a binder

For a life and health insurance agent or broker, safeguarding people’s financial futures is the ultimate mission. Their topmost priority is ensuring that clients have adequate insurance coverage that secures their present and future. These agents also work hard to protect their clients’ financial well-being by giving them advice on different types of insurance products and finding plans that address their needs. Imagine being able to protect your loved ones and ensure they will be taken care of even when you are no longer around – that is what life insurance is all about!

What Is It That Life Insurance Agents Do Daily?

These trained and licensed professionals specialize in selling insurance plans to their clients. But an insurance agent’s job function is more than just selling plans. They help customers understand the different types of coverage, share information about new products, and find the best policy that suit their needs and budget.

Insurance Agent Daily Tasks

Insurance agents are people who sell and manage insurance plans for their customers. They help people protect their money, health, property, and lives from different kinds of problems and risks.

Some of the things that insurance agents do every day are:

  • Selling different kinds of insurance plans: Independent agents have to tell their customers about their products, understand what they want and need, and explain how each plan works and helps them. They also need to fill out some papers and forms to finish the sale.
  • Working with new customers: All agents have to find and talk to new customers who want to buy insurance plans. They may use different methods, such as phone calling, asking for referrals, using online ads, or meeting new people. They also need to get some information about the customers, such as their background, financial records, health history, or criminal records, depending on the kind of insurance they want to buy.
  • Helping with claims: Agents must help their customers when they ask for money for damages or losses covered by their plans. They need to check if the claims are valid and how much they are worth, talk to the insurance company, and follow up on what happens and how it ends.
  • Providing customer service: Insurance agents continue to keep good relationships with their customers and provide them with ongoing help and advice. They have to answer their questions, solve their problems, update their information, renew their plans, or offer them new products or services.
  • Staying updated: Independent agents should keep up with the changes and trends in the insurance industry. They need to learn about new products, rules, laws, or best practices that affect their work. They may also attend training sessions, workshops, or seminars to improve their skills and knowledge.

How to Become a Successful Life Insurance Agent

Becoming a licensed insurance agent is no small feat; it requires passing exams and complying with state regulations in each state where one plans to do business. As a liaison between the insurance firm and the client, successful insurance agents – whether they are an independent agent or captive agents – are adept at addressing any questions or concerns that arise during the application process. 

But that’s not all. Insurance agents are always keeping an eye on their clients’ changing needs. They periodically reach out to review coverage and make any necessary adjustments. When the unthinkable happens, and a policyholder passes away, an Insurance agent plays a vital role in delivering the death benefit payment to the family. They’re there to make sure that loved ones are taken care of during a difficult time.

In a world full of uncertainty, an insurance agent provides a valuable service by helping individuals and families secure financial protection for their loved ones. 

Independent Agents and Captive Agents Are Two Types of Insurance Agents

An independent agent works for multiple insurers and can sell different plans. They can offer more choices and flexibility to customers. They earn commissions from the insurers they represent and may charge fees.

A captive agent who works for only single insurance carrier and can only sell that insurer’s plans. A captive insurance agent may have more knowledge and expertise about their products. They receive more training and support from their insurer. They earn commissions from their insurer and may get bonuses or incentives.

Learn More About Insurance 

These are some of the things that insurance agents do every day that make their job exciting and rewarding. However, they also face some challenges and difficulties, such as competition, rejection, and stress. Therefore, insurance agents need to have certain qualities and skills, such as communication, persuasion, problem-solving, organization, honesty, and integrity.

Captive vs. Independent Insurance Agencies: A Comparative Analysis

Step-By-Step Guide To Becoming A Licensed Life Insurance Agent

Becoming An Insurance Agent: Independent Vs. Captive And Licensing Process

How To Start Your Own Independent Insurance Agency

Challenges of Being an Insurance Agent

Some challenges of being an insurance agent are:

  • Balancing work with sales. Agents often have to do paperwork and other tasks that take time from finding and closing customers. They can use software, assistants, or outsourcing.
  • Finding new leads. Agents need to prospect for new customers, but it can be hard to find qualified and interested leads. They can use their network, referrals, social media, or partnerships.
  • Getting renewals. Agents need to inform existing clients about policies available and get them to renew their existing policies, but it can be hard to compete with others. Agents can provide service, follow up, offer discounts or incentives, or sell more products.
  • Managing customer expectations. Agents need to adapt to the changing needs and preferences of their customers. They can use technology to communicate, offer online or mobile platforms, or customize their products.
  • Keeping up with technology. Agents must stay updated on the latest trends and innovations in the industry. They can attend webinars or training, read publications or blogs, or join associations or groups.

The Daily Work of Insurance Agents

Welcome to what a day in the life of an agent looks like. Working in the insurance industry is no easy feat, but it’s full of exciting opportunities to sell insurance plans and help clients secure their financial future. 

A typical day in the life of an insurance agent begins with reviewing their daily schedule and planning out their day. They will be making phone calls to possible customers, setting appointments, meeting with clients, and following up with existing and new clients. Communication skills are key in this industry, as agents have to be able to explain complex policies in a simple and clear way.

Speaking of clients, finding quality leads is essential. That’s why many insurance agents attend networking events to meet new people and work on expanding their business. 

Marketing and training are also crucial to the success of an insurance agent. They’re constantly staying up-to-date with the latest trends in the industry and finding new ways to market their services. At the end of the day, being an agent is all about helping people protect their loved ones and their financial futures. 

New clients are very important to any insurance agent’s business. That’s why an agent works hard to build relationships with them and provide personalized service. They understand that each client has unique needs and goals, and insurance agents must work with them to find the best policy from multiple insurance companies.

Insurance agent shaking hands with senior couple

Typical Day of Successful Insurance Agent

So many insurance agents know that managing your time and work space is crucial for success in insurance sales. In addition to mastering sales techniques and connecting with clients, taking care of your environment and a workday schedule can set you apart from other professionals in the industry.

To start the day, staying organized is key. Whether you work in a separate room or a designated corner of your living space, make sure everything is in order so you can access important paperwork in the middle of a call or meeting. If you connect with clients over video, ensure your office environment looks professional at all times. This shows you take pride in your work and gives clients confidence in your abilities.

Establishing boundaries is also crucial. Let family and friends know your official work hours so you can focus on your client base without interruption, except in cases of emergency. Try to limit distractions from pets, children, or other noises, so you can fully devote time to your main tasks of meeting with customers and conducting research.

Finally, maintain a structured insurance agent day schedule to maximize your productivity. While it may be tempting to take a more flexible approach, being responsive to clients’ needs during normal business hours is critical. Set aside enough time for meetings and research, and be ready to make changes as needed to meet client needs.

In addition to their daily routine of selling life insurance policies, insurance agents are always thinking about their long-term goals. They want to help as many people as possible secure their financial future and build a successful business. That’s why they invest time and resources into ongoing education and training and work hard to stay up-to-date with the latest industry trends and products. 

By focusing on their long-term goals, successful agents also can build a thriving business and make a positive impact on the lives of their clients. It is not always easy, but it is rewarding work. So if you’re looking for a career that’s both challenging and fulfilling, consider becoming an Experior Financial Group agent!

Building a Successful Insurance Agency: Tips for Agents to Follow Every Day

As an insurance agent, there are several duties and responsibilities you must fulfill to ensure that you are meeting the needs of your clients and building a successful agency. Here are some tips for agents on how to build a successful agency every day:

  • Prospect daily and build relationships.
  • Use a CRM system.
  • Review your workflow to eliminate bottlenecks and overcome objections. 
  • Follow up consistently with your clients and prospective clients and cultivate a long-term mindset. 
  • Develop a drip campaign and referral process.
  • Inspire your team to do their best and lead by example.
  • Always be learning.

Insurance Agent Daily Schedule

As an insurance agent, you have the freedom to set your own schedule and work at your own pace. However, you also need to be disciplined and organized to make the most of your time and achieve your goals. Here is a possible day schedule for a successful life insurance agent:

8:00 amWake up, have breakfast, and check your email and phone messages.
9:00 amReview your appointments and leads for the day. Prepare your presentation materials and documents.
10:00 amCall or visit your existing clients to follow up, provide service, or ask for referrals.
11:00 amMeet with a prospective client who is interested in buying life insurance. Explain the benefits and features of your products and answer their questions.
12:00 pmHave lunch and take a break.
1:00 pmAttend a webinar or a training session to learn about new products, regulations, or sales techniques.
2:00 pmProspect for new leads by using social media, online platforms, or cold calling.
3:00 pmMeet with another potential client who wants to review their retirement plan. Analyze their needs and goals and recommend suitable solutions.
4:00 pmSend email or text messages to confirm your appointments for the next day. Update your CRM system with notes and reminders.
5:00 pmWrap up your work and plan your activities for tomorrow.
6:00 pmEnjoy your evening with your family, friends, or hobbies.

This is just an example of a day schedule for an insurance agent. You can adjust it according to your preferences, priorities, and opportunities. The key is to balance your work and personal life, and to be consistent and productive in your daily tasks.

Choose a Career as an Insurance Agent with Experior Financial Group

Considering a career as an independent insurance agent with Experior Financial Group? This is great opportunity to take your career to the next level. To help our agents do well, we give them top-notch product training, insurance licensing preparation, and ongoing help from top leaders in the company. With opportunities for advancement and the ability to become a shareholder in the company, you can grow your network and achieve amazing long-term results. Our legacy program also allows agents to leave a lasting impact on future generations by passing down their businesses. 

Additionally, we host yearly corporate events and exclusive contests to reward our top-performing agents. With a career at Experior Financial Group, you can be confident that you have made the right insurance career choice and join a network of agents who recommend us for our exceptional support and results.

FAQ – Frequently Asking Questions About Life Insurance

What are the challenges of being an insurance agent?

Many agents can face challenges such as prospecting for new clients, overcoming objections, meeting sales targets, navigating a competitive industry, and building a positive reputation. However, the potential for a highly successful and flexible career outweighs these challenges.

What is a good job description of an Insurance Agent for a resume?

A good job description for agents typically includes responsibilities such as prospecting for potential clients, identifying their insurance needs, developing and presenting customized insurance plans, and maintaining ongoing relationships with clients to ensure their satisfaction. Other key duties may include conducting insurance policy reviews, processing claims, and staying up-to-date with industry regulations and developments.

What is Experior Financial Group?

Experior Financial Group is an Independent Marketing Organization (IMO) that provides a unique opportunity and assistance for independent insurance agents in the USA. It offers a wide range of insurance services and products, financial education resources, business-building workshops, and incentive programs for its agents.

What are the benefits of being an independent insurance agent with Experior Financial Group?

As an independent agent with Experior Financial Group, you have the freedom to run your own business, make your own decisions, and serve your clients’ best interests without the constraints of a traditional insurance agency. You also have access to the tools, resources, and mentorship you need to elevate your career and reach your full potential with access to many product partners and services for your clients.

What are the types of products that Experior Financial Group offers?

Experior Financial Group offers a wide range of insurance products tailored to fit your clients’ needs. You can find products like Term Life Insurance, Permanent Life Insurance, Long-term Care Insurance, Critical Illness Insurance, Disability Insurance, debt solutions and much more.

What is the primary job of a life insurance agent?

The primary job of an insurance agent is to help people obtain life insurance policies. They explain various options available and help clients choose life insurance coverage that fits their needs and budget. An insurance agents must be licensed by each state in which they sell insurance policies and are subject to the regulations in each of those states.

How can I become an agent with Experior Financial Group?

To become an agent with Experior Financial Group, you need to meet the following requirements:

Be at least 18 years old
Have a valid Social Security number
Pass a background check
Complete pre-licensing education and pass a state exam
Join Experior Financial Group as an associate
Complete training and mentoring programs
Start building your business and serving your clients

How can I contact Experior Financial Group for more information?

You can contact Experior Financial Group by visiting our website usa.experiorfinancial.com, or calling our toll-free number 1-888-909-0696.  You can also find our location at Suite #208 – 300 Airborne Pkwy, Cheektowaga, NY 14225.

What is Independent Marketing Organization (IMO)?

An independent marketing organization (IMO) is a type of business that sells life insurance products and other financial services in the USA. An IMO works with different insurance carriers and contracts with them to offer their products to customers. An IMO also recruits and supports other agencies or groups of agents who sell insurance products under the IMO’s umbrella. An IMO provides various benefits to its agents, such as marketing, training, incentives, and access to multiple carriers.

Shelden Smollan
Shelden Smollan, Experior Financial Group's Chief Experience Officer, has spent more than 45 years working in the fields of Life Insurance and finance. He is an excellent insurance sales and management executive with exceptional strategic thinking, marketing, and leadership abilities. He has been Experior Financial Group Inc.'s Chief Experience Officer for the past six years, and his vision and expertise have been instrumental in the company's growth and development. By arranging meetings between agents and carriers so that our team of associates can learn from them and draw inspiration from them, he has assisted our IMO in expanding.